Fantastic experience
Kyle Bone - Verified purchaser
4/5/2024
Yes I recommend this product.
Me and my partner enjoyed a really nice experience. Staff were very friendly and clear, the facilites were clean. It was very comfortable. The food was delicious too.
When did your experience take place? 01 Apr 2024
What was the name of the venue where your experience took place? Crowne Plaza Reading East
Disappointing
Emma - Verified purchaser
1/29/2024
No I do not recommend this product.
Workmen in steam room - very unprofessional and off putting. Dirty changing area with leaking water from the ceiling. The lockers were broken and so tiny we had to use 4!! each.
Prosecco was not included in the price, was offered a glass of lambrini type fizz - yuck!
The only good part were the hot tubs where we spent most of the 3 hour experience and the cocktails!! The outdoor sauna had no water to pour on the coals, and it was 11.30 in the morning. Afternoon tea was the last straw for me. It tasted like it had been prepared the day before as the sandwiches were stale and the cakes were crispy. Overall I was extremely upset as I had paid almost £100 for this gift. I would never go back to that place ever again! I really would hate to think that I had booked the place without a voucher.
When did your experience take place? 19 Jan 2024
What was the name of the venue where your experience took place? The Bridge Hotel and Spa
Response from Activity Superstore
Abbie - Quality and Review Management
Dear Emma,
We appreciate your feedback.
I sincerely apologise for any dissatisfaction you may have experienced regarding the location during your visit.
Please be assured that we closely monitor all reviews, and we will promptly investigate and address the concerns you have raised about this location.
Kind regards,
Abbie
Pamper experience
Natalie - Verified purchaser
12/18/2023
Yes I recommend this product.
What a lovely pamper experience my sister and I had at Serenity CT.A warm welcome when we arrived and the neck and back massage followed which was amazing .We then had afternoon tea which overwhelmed us with choice and how nice it was presented.We throughly had a lovely eland would highly recommend this experience.😊
When did your experience take place? 16 Dec 2023
What was the name of the venue where your experience took place? Serenity CT
Spa day
Tracy - Verified purchaser
11/3/2023
Yes I recommend this product.
We all really enjoyed thus day. The afternoon tea was amazing! However there were 2 negatives, one was that the jacuzzi was quite busy and two that one of us only got a 30 minute massage instead of the 45 mins we were supposed to get. I wish we had told the girl who did it but she had gone
When did your experience take place? 27 Oct 2023
What was the name of the venue where your experience took place? Waterfront Spa Dover Marina Hotel
Relaxing day out
shazzy - Verified purchaser
7/14/2023
Yes I recommend this product.
We had a really lovely relaxing day out and finished off with afternoon tea.
When did your experience take place? 07 Jul 2023
What was the name of the venue where your experience took place? Serenity CT
Awful spa experience
Shelley - Verified purchaser
7/12/2023
No I do not recommend this product.
Whilst the hotel afternoon tea was nice the spa itself was horrendous. We were shown in by hotel staff as no one was around to greet us and check in with robes etc. we then had to try and find spa workers and were told our treatment times were 30 mins and not the 45 mins as booked. They also changed our treatment times to 3 hours apart so we’d have to wait around for hours between our sessions. We left and asked for a call from the spa manager which never came.
When did your experience take place? 24 Jun 2023
What was the name of the venue where your experience took place? Waterfront Spa Dover Marina Hotel
Spa day
Dot - Verified purchaser
6/7/2023
No I do not recommend this product.
Had a great time, really enjoyed afternoon rea
When did your experience take place? 20 May 2023
What was the name of the venue where your experience took place? Waterfront Spa Dover Marina Hotel
Lovely little boutique hotel
Hatty - Verified purchaser
4/21/2023
Yes I recommend this product.
We went here for our spa day and really happy we picked this one as some of the venues don’t offer a treatment with the voucher. We went for a facial & massage options which were both wonderful. The only slight criticism would be that there wasn’t really anywhere comfortable to sit by the pool plus lack of jacuzzi but the steam and sauna rooms were clean and well maintained. And the pool was refreshing. The afternoon tea was delicious and the staff were attentive.
When did your experience take place? 16 Apr 2023
What was the name of the venue where your experience took place? Durley Dean Hotel
Amazing
Cheryl - Verified purchaser
3/21/2023
Yes I recommend this product.
Amazing spa day spent with my mum excellent massage and the staff was friendly and helpful too definitely recommend this
When did your experience take place? 17 Mar 2023
What was the name of the venue where your experience took place? Crowne Plaza Reading East
Fantastic day
Shelly - Verified purchaser
12/15/2022
Yes I recommend this product.
Lovely day had by all. Would recommend Three horses Inn and Spa. Staff were lovely and attentive. Lovely afternoon tea
When did your experience take place? 30 Nov 2022
What was the name of the venue where your experience took place? Three Horseshoes Inn